Privacy Policy

At Strongly.AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.strongly.ai) or use our StronglyAI, Inc. software and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Company name
• Job title
• Phone number
• Billing information
• User account credentials
• Any other information you choose to provide

1.2 Usage Data

We automatically collect information on how you access and use our website and services, including:

• IP address
• Browser type and version
• Device information (e.g., device type, operating system)
• Pages visited and features used
• Time and date of your visit
• Referring website
• Click-stream data
• Other diagnostic data

1.3 AI Interaction Data

When using our Strongly.AI software, we may collect and process data related to your interactions with AI models, including:

• Input prompts and queries
• Output responses and generated content
• Usage patterns and frequency
• Performance metrics and error logs
• Model preferences and settings
• Feedback and ratings provided

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store certain information. These technologies help us analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing, maintaining, and improving our services
• Personalizing and enhancing user experience
• Analyzing usage patterns to optimize our offerings
• Communicating with you about our products, services, and promotions
• Providing customer support and responding to inquiries
• Processing transactions and sending related information
• Detecting and preventing fraudulent or unauthorized activities
• Complying with legal obligations and enforcing our terms of service
• Conducting research and development to enhance our AI models and services
• Aggregating and anonymizing data for analytical purposes

3. Data Retention

We retain personal information and AI interaction data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

4. Data Protection and Security

We implement robust security measures to protect your personal information and AI interaction data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Multi-factor authentication for user accounts
• Access controls and logging mechanisms
• Employee training on data protection and privacy best practices
• Physical security measures for our data centers and offices
• Incident response and data breach notification procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance.

5.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

5.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Strongly.AI
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not sell your personal information to third parties for their direct marketing purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information (subject to certain exceptions)
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent (where processing is based on consent)
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

7. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

When we transfer personal information from the European Economic Area, UK, or Switzerland to the United States or other countries, we use a variety of legal mechanisms to help ensure your rights and protections travel with your data, such as:

• EU-US Privacy Shield Framework
• Standard Contractual Clauses
• Binding Corporate Rules

8. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Third-Party Links and Services

Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

11. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.